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Welcome back to the Recruitment Marketing Roundup! This week, we bring you expert insights from the intersection of legislative changes, diversity challenges within tech giants and the evolving dynamics of the job market. From the growing trend of ghosting in recruitment processes to the surging demand for AI talent amidst a broader tech job decline, our roundup reports on the trends shaping talent acquisition today.

We also examine the impact of immigration on the job market, Gen Z’s shift away from traditional work models, significant workforce reductions in the fund management sector and subtle shifts in private sector employment.

Dive into our analysis as we offer actionable insights to navigate these changes, helping you fine-tune your recruitment marketing strategies for the ever-evolving talent acquisition industry.

House Democrats back legislation to automatically enroll employees in retirement plans

In a move to enhance retirement savings across the nation, House Democrats, led by Rep. Richard Neal of Massachusetts, have proposed a bill requiring employers with more than 10 workers to automatically enroll their employees in retirement plans such as IRAs or 401(k)s. Aimed at addressing the significant gap where nearly half of US workers lack access to employer-sponsored retirement plans, this legislation seeks to leverage the success of state-level automatic enrollment policies to improve savings rates and close savings gaps across racial, gender and income lines.

Key Points

• Legislation Introduction: Rep. Richard Neal reintroduces a bill for automatic enrollment in retirement plans, aiming to expand retirement coverage dramatically.
• Impact on Savings Gaps: The bill targets increasing savings rates and addressing savings disparities, benefiting from state-level successes in automatic IRA enrollments.
• Exemptions and Incentives: Employers sponsoring retirement plans already or businesses less than two years old are exempt, with incentives provided to small businesses for setting up IRAs.

Implications for Recruitment Marketing

• Enhanced Employee Benefits: The proposed legislation underscores the growing importance of comprehensive benefits packages, including retirement savings, in attracting and retaining talent.
• Diversity and Inclusion: By aiming to close racial, gender and income savings gaps, the initiative aligns with broader diversity and inclusion efforts within talent acquisition strategies.
• Employer Branding: Adoption of such retirement savings programs could enhance an employer’s brand, showcasing a commitment to employee welfare and long-term financial security.
• Legislative Compliance: HR and recruitment professionals must stay abreast of legislative changes, adapting recruitment and benefits strategies to comply with new federal requirements.

This legislative effort represents a significant shift towards securing financial futures for American workers, with potential ripple effects on recruitment practices and employer branding strategies.

Google Used a Black, Deaf Worker to Tout Its Diversity. Now She’s Suing for Discrimination

​​Jalon Hall, a Black, Deaf employee at Google, has taken legal action against the company, alleging discrimination based on her disability and race. Despite being celebrated on Google’s social media for making the workplace more inclusive, Hall claims her experience at the tech giant has been marred by a lack of support and accessibility. Initially hired for a content moderation team, she found promises of accommodation, such as sign language interpretation, quickly fell short. Over time, Hall has filed multiple HR complaints, leading to her lawsuit against Google for not providing the necessary accommodations and for discrimination.

Key Points

• Highlighted Diversity vs. Reality: Hall’s lawsuit underscores a significant discrepancy between Google’s public celebration of diversity and the actual support provided to employees with disabilities.
• Challenges in Accessibility: Hall faced numerous challenges, including restricted access to sign language interpreters and inadequate adjustments to her role as a content moderator, hindering her ability to perform effectively.
• Lack of Internal Support: Despite filing several complaints and seeking internal remedies, Hall claims little to no substantive changes were made to address her concerns, prompting her decision to sue.

Takeaways for Talent Acquisition

• Authentic Inclusivity: This case highlights the importance of genuine inclusivity and support for employees with disabilities, beyond public marketing efforts.
• Addressing Workplace Discrimination: Recruitment marketing strategies must consider the real experiences of employees from diverse backgrounds, ensuring that diversity and inclusion policies are not just for show but are actively implemented and enforced.
• Enhancing Accessibility: Organizations should proactively work to enhance accessibility and support for employees with disabilities, including reliable accommodations and technological tools, to foster a truly inclusive workplace.
• Transparency and Accountability: Transparency in addressing discrimination claims and holding accountable those who fail to support diversity and inclusion efforts are crucial for maintaining trust among current and potential employees.

This case serves as a reminder for companies to match their public diversity statements with genuine actions and support for all employees, ensuring that workplace inclusivity is not merely a promotional tool but a foundational aspect of corporate culture.

‘Ghosting’ gets more common in the job market: It’s not a ‘passing fad,’ report says

The phenomenon of “ghosting,” initially associated with social and dating scenarios, has permeated the workplace, affecting both employers and job seekers. This trend, where communication is abruptly and unexpectedly cut off, poses significant reputational risks and challenges in the hiring process. Although “ghosting” has always existed in some form, its increasing prevalence can be attributed to a competitive job market and the circular behavior of ghosting between employers and job seekers. A recent report by Indeed highlights a significant rise in “ghosting,” with 78% of job seekers admitting to ghosting a prospective employer, a marked increase from previous years. Interestingly, employers are not innocent of ghosting practices either, with 40% of job seekers reporting being ghosted after advanced-stage interviews.

Key Points

• Rising Trend: “Ghosting” has become more common in the job market, with both job seekers and employers participating in this unreliable behavior.
• Market Dynamics: A competitive job market has contributed to the normalization of ghosting, with job seekers feeling they have plentiful options and employers seeking to streamline the hiring process.
• Reputational Risks: Both parties risk potential damage to their reputation, which could hinder future employment opportunities for job seekers and affect the employer brand negatively.

Implications for Recruitment Marketing

• Enhancing Communication: This trend underscores the need for improving communication strategies within the hiring process to reduce the occurrence of ghosting.
• Building Trust: Organizations should focus on building trust with candidates through transparent and consistent communication to mitigate ghosting’s impact.
• Employer Branding: Companies must be mindful of their employer branding and how ghosting can adversely affect their reputation among potential candidates.
• Feedback Culture: Encouraging a culture of feedback and open dialogue can help address the underlying issues leading to ghosting, ultimately fostering a more respectful and engaged candidate experience.

The increase in workplace “ghosting” signifies a shift in job market dynamics, necessitating a thoughtful approach to communication and engagement strategies in recruitment marketing to maintain a positive employer brand and mitigate the risks associated with this trend.

AI Talent Is in Demand as Other Tech Job Listings Decline

The U.S. job market is experiencing a significant shift in demand towards artificial intelligence (AI) roles, with postings for these positions not only increasing but also offering higher pay. This trend contrasts sharply with the decline in listings for other tech jobs. Data reveals a 42% rise in AI job listings since December 2022, propelled by the release of ChatGPT and the growing interest in AI technologies. Despite a 31% drop in overall tech job listings in the same period, the demand for AI talent, including machine-learning engineers and data scientists, remains robust.

Key Points

• Rising Demand for AI Talent: The surge in AI job listings, as indicated by a 42% increase, reflects the growing interest in AI technologies post the release of ChatGPT. This demand is resilient even as other tech job listings decline.
• High Compensation for AI Roles: Employers are willing to offer significant pay premiums for AI-related roles, recognizing the unique skills and expertise these positions require.
• Shift in Tech Sector Hiring: Major tech companies are reallocating resources towards AI development while cutting back in other areas, indicating a strategic pivot to prioritize AI innovations.

Lessons for Recruitment Marketers

• Emphasizing AI Skills and Training: Recruitment strategies should highlight the importance of AI skills and offer training opportunities to attract talent in this growing field.
• Competitive Compensation Packages: To attract top AI talent, companies must offer competitive salaries and benefits that reflect the high demand and specialized nature of these roles.
• Adapting to Market Trends: Recruitment marketing must adapt to the shifting focus towards AI, emphasizing the role of AI technologies in driving innovation and growth within the tech sector.
• Promoting Innovation Culture: Highlighting a company’s commitment to AI and technological advancement can attract candidates who are eager to work on cutting-edge projects and contribute to future innovations.

This shift towards AI signifies a transformative period in the tech job market, where AI skills become a critical asset for companies looking to innovate and compete effectively. Recruitment strategies must evolve to meet the growing demand for AI talent, ensuring that the workforce is equipped to drive technological advancement and success.

Immigration is ‘taking pressure off’ the job market and U.S. economy, expert says

Immigrants have increasingly become a vital part of the U.S. workforce. By 2023, foreign-born workers constituted 18.6% of the civilian labor force, marking a considerable increase from 15.3% in 2006, as per Bureau of Labor Statistics data. This trend has been crucial for the American economy, providing a counterbalance to the challenges posed by an aging workforce and lower birth rates.

Key Points

• Economic Growth: The infusion of immigrant labor has been pivotal for the U.S. economy, contributing to a 2.5% GDP growth in 2023. This demographic shift has alleviated labor market pressures and supported economic expansion.
• Demographic Significance: Immigrants are instrumental in addressing the shrinking native-born labor pool due to aging and declining birth rates, ensuring sustained economic vitality and support for social programs like Social Security.
• Labor Market Dynamics: Immigrants have filled critical gaps in the labor market, particularly in sectors facing acute worker shortages. Their participation has helped moderate wage inflation by balancing supply with the high demand for labor.

Talent Acquisition Strategies

• Strategic Workforce Planning: Recruiters and talent acquisition professionals must consider the evolving demographics of the labor force. Strategies should be inclusive of the diverse talent pool immigrants represent.
• Cultural Competency: Employers should cultivate an organizational culture that values diversity and inclusivity, recognizing the contributions of a multinational workforce to innovation and growth.
• Policy Advocacy: Businesses may benefit from engaging in policy discussions around immigration to ensure that the legal framework supports their talent needs. Advocating for policies that facilitate the integration of foreign-born workers can help sustain the economic benefits they bring.
• Talent Attraction and Retention: Companies should tailor their employer branding and recruitment messaging to appeal to a diverse, global audience. Offering support for visa sponsorship, language training and cultural integration programs can make an employer more attractive to immigrant talent.

Immigrants have become an indispensable part of the U.S. labor force, driving economic growth, enhancing diversity and filling essential roles across industries. For recruitment marketing professionals, understanding and leveraging the strengths of this diverse talent pool is crucial for building resilient and innovative teams. As the demographic landscape of the workforce continues to evolve, strategic adaptation and inclusivity will be key to attracting and retaining the best talent.

Gen Zers are waving goodbye to ‘soul-sucking’ 9-to-5 jobs as social media convinces them to ditch corporate careers

Gen Z’s entrance into the workforce has sparked a significant shift in career preferences, with many expressing disillusionment with the conventional nine-to-five job model. This generation’s dissatisfaction stems from a blend of financial realities, work-life balance concerns and the influence of social media, which collectively push them towards seeking alternative career paths.

Key Points

• Dissatisfaction with Traditional Work Hours: A substantial portion of Gen Z workers find the traditional nine-to-five jobs to be “soul-sucking,” leading to a notable 43% of them rejecting this classic career trajectory.
• Financial and Lifestyle Concerns: Gen Zers highlight inadequate wages, especially when considering the costs associated with commuting and maintaining a professional wardrobe, as a significant deterrent. Additionally, nearly half report that conventional work schedules adversely affect their mental health and restrict time for personal activities.
• The Lure of Social Media: Platforms like TikTok have become hotbeds for anti-work sentiment and stories of individuals pursuing less conventional career paths, further encouraging Gen Zers to explore alternatives to traditional employment.

Lessons for Recruitment Marketing

• Redefining Career Paths: Recruitment strategies must adapt to accommodate the changing career aspirations of Gen Z, highlighting flexible work arrangements, remote opportunities and roles that offer a better work-life balance.
• Addressing Financial and Lifestyle Needs: Companies should communicate more transparently about compensation, benefits and efforts to support employees’ mental health and overall well-being to attract Gen Z candidates.
• Leveraging Social Media: Given the impact of social media on Gen Z’s career decisions, recruitment marketing should harness these platforms to showcase the benefits of working with their organizations, including highlighting success stories of non-traditional career paths within their firms.

As Gen Z continues to challenge the status quo, companies and their recruitment marketing strategies must evolve to meet the unique needs and preferences of this emerging workforce demographic.

Exclusive: Fidelity International to cut 1,000 jobs globally, memo shows

Fidelity International, a leading fund management firm, announced a significant reduction in its global workforce, planning to eliminate approximately 1,000 jobs, which constitutes around 9% of its total employees. This decision is part of a broader initiative aimed at cutting costs, projected to save the company about $125 million annually. The move comes during a particularly challenging period for the fund management sector, which has faced difficulties in retaining client investments amidst volatile markets and rising interest rates, prompting a shift towards lower-risk or passive investment alternatives.

Key Points

• Global Workforce Reduction: Fidelity International’s decision to cut around 1,000 jobs reflects the ongoing pressures within the fund management industry to adapt to changing market conditions and client preferences.
• Cost-Cutting Measures: The layoffs are part of a comprehensive strategy to streamline operations and reduce expenses, with an estimated annual savings of $125 million.
• Sector-Wide Challenges: The fund management industry at large is grappling with client retention amid market turbulence and a pivot towards passive investment strategies, highlighting the need for firms to reassess their business models and cost structures.
• Strategic Realignment: Fidelity International aims to recalibrate its focus towards client-centric investments and projects, trimming non-core initiatives to better align with market demands and client expectations.

What This Means for Talent Acquisition

• Adaptability in Talent Strategy: This scenario underscores the importance of flexibility and resilience in talent acquisition and retention strategies, particularly in sectors experiencing rapid change or economic downturns.
• Brand and Reputation Management: Fidelity International’s approach to communicating and implementing layoffs will be crucial in maintaining its employer brand and ensuring it remains an attractive place to work.
• Focus on Core Competencies: Recruitment marketing professionals can draw insights from Fidelity’s prioritization of investments that deliver value to clients, emphasizing the need to align talent acquisition efforts with strategic business goals.
• Industry-Wide Reflection: The broader implications for the fund management sector highlight the necessity for firms to continually evaluate their workforce and operational efficiencies in response to market shifts, with potential impacts on recruitment trends and talent demands in the sector.

This significant workforce reduction by Fidelity International highlights the ongoing challenges within the fund management industry and the critical importance of strategic alignment between business objectives, talent management and recruitment marketing efforts.

Private payrolls rose by 140,000 in February, less than expected, ADP reports

February saw a modest increase in private sector employment, with companies adding 140,000 jobs, according to a report by ADP. This growth, while marking an improvement from January’s revised figure of 111,000, fell short of the anticipated 150,000 jobs. The leisure and hospitality sector led the gains with 41,000 new positions, followed by construction with 28,000 and trade, transportation, and utilities with 24,000. The majority of the job creation was within the services sector, contributing 110,000 positions, with larger companies being the primary source of this growth. Meanwhile, businesses with fewer than 50 employees added a mere 13,000 jobs.

Key Points

• Sector-Wide Growth: Job gains were spread across multiple sectors, with leisure and hospitality, construction and trade, transportation, and utilities seeing the most significant increases.
• Contribution by Company Size: The growth was predominantly driven by larger companies, with smaller firms adding relatively few jobs.
• Wage Growth Slows: The report also noted a 5.1% increase in annual pay for those remaining in their positions, indicating a potential easing of inflation pressures.

Recruitment Marketing Lessons

• Adjusting Recruitment Strategies: The diverse sector growth signifies the need for tailored recruitment strategies to target the varying needs of different industries.
• Highlighting Company Size Dynamics: Recruitment marketing could emphasize the benefits of working for larger versus smaller companies, depending on job seekers’ preferences for stability or agility.
• Communicating Wage Trends: In light of the slowing wage growth, companies might need to adjust their compensation strategies and communicate these changes effectively to attract and retain talent.

This ADP report sets the stage for the upcoming Labor Department’s nonfarm payrolls release, providing insights into the current state of the job market and the economy. As job growth continues, albeit at a slower pace than expected, companies and recruitment marketers must adapt to the evolving landscape to meet the needs of both businesses and job seekers.

Job openings dip to 2021 lows, but the labor market is ‘still quite strong’

January 2024 witnessed job openings in the U.S. dropping to their lowest since March 2021, as reported by the Bureau of Labor Statistics. The decline to 8.86 million job openings, albeit minor from December’s 8.89 million, signals a rebalancing in the labor market. Despite this dip, the labor market’s overall strength remains evident, with a robust hiring rate and a slight decrease in the quits rate, indicating a still confident workforce.

Key Points

• Labor Market Rebalancing: The slight reduction in job openings aligns with broader economic adjustments and Federal Reserve efforts to balance supply and demand in the labor market.
• Worker Confidence: The quits rate’s decrease to 2.1% from 2.2% reflects a nuanced shift in worker confidence, possibly due to a more cautious approach by employees in a changing economic landscape.
• Sustained Labor Demand: Despite the reductions, the labor market demonstrates resilience, with the hiring rate maintaining at 3.6% and wage gains for job changers showing an uptick for the first time since November 2022.

Takeaways for Recruitment Marketing

• Emphasizing Stability: In a rebalancing market, companies should highlight stability and growth opportunities in their recruitment marketing to attract candidates seeking secure employment environments.
• Adjusting Compensation Strategies: With indications of wage growth due to persistent labor market tightness, employers may need to revisit their compensation packages to remain competitive.
• Monitoring Market Trends: Recruitment professionals must stay abreast of labor market dynamics to adjust their strategies accordingly, particularly in response to shifts in job openings and wage trends.
• Communicating Value Beyond Wages: As the market adjusts and the quits rate signals changing worker confidence, emphasizing career development, work-life balance and company culture becomes even more critical to attract and retain talent.

The current labor market scenario underscores the complexity of navigating employment trends amid economic rebalancing. For recruitment marketers, this period offers an opportunity to refine their strategies, ensuring they meet the evolving needs of both businesses and job seekers.

The Door To The Secret Garden Of Alignment And Profit

In an insightful piece by Tali Rapaport, the importance of aligning HR with business strategies is underscored as a pivotal factor for corporate success. Traditionally sidelined as cost centers, HR departments are emerging as key players in driving profits through strategic talent management. Rapaport advocates for integrating HR into the planning and execution phases to ensure organizational goals are met with the right talent strategies.

Key Points

• Strategic HR Integration: The misalignment of HR with corporate strategies has historically hindered business progress. Companies thriving in today’s dynamic market are those with HR teams that closely collaborate with other departments and leadership.
• Labor Market and Workforce Trends: A disconnect between hiring managers and actual labor market conditions has led to suboptimal hiring decisions. Industries face varied levels of workforce volatility and employee expectations post-pandemic have evolved, demanding greater flexibility and autonomy.
• Skills-Based Hiring Challenges: Despite the hype, the transition to skills-based hiring has not been universally successful. A significant portion of firms dropping degree requirements did not see the expected expansion in their candidate pool, indicating a mismatch between policy intent and implementation.

Implications for Recruitment Marketing

• Emphasizing HR’s Strategic Role: Recruitment marketing strategies need to highlight the strategic importance of HR in driving business success. This shift can attract talent that values innovation and strategic thinking.
• Adapting to New Labor Realities: Recruitment campaigns should reflect the changing dynamics of the labor market, showcasing flexibility, autonomy and the opportunity for skills development over traditional educational credentials.
• Leveraging Data for Talent Investment: By adopting a data-driven approach, companies can better understand the ROI of their talent investments. Recruitment marketing can use these insights to craft messages that appeal to high-potential candidates.

Rapaport’s article serves as a crucial reminder of the evolving role of HR in modern businesses. By fostering alignment between HR and overall business strategies, companies can unlock new avenues for growth and profitability. Recruitment marketing professionals play a vital role in this process, using strategic communication to attract the right talent and build a culture that values HR’s contribution to success.

Atlanta wants Microsoft to bring city 15,000 jobs or return land

In 2021, Microsoft announced ambitious plans to establish a major corporate campus on a 90-acre site in Atlanta’s Grove Park neighborhood, promising up to 15,000 jobs. However, three years later, with the project stalled and no development in sight, Atlanta Mayor Andre Dickens is pressing for clarity and action from the tech giant. Dickens is prepared to reclaim the land for the city or explore development alternatives if Microsoft cannot commit to the original plan. This situation underscores the broader challenges cities face with tech expansions amidst the pandemic’s shift towards remote and hybrid work models.

Key Points

• Stalled Project: Microsoft’s pause on its Atlanta campus development reflects wider industry trends of reevaluating office space needs post-pandemic.
• City’s Response: Mayor Dickens seeks an update or a reversal of the land deal, emphasizing the need for development or transparent communication on Microsoft’s intentions.
• Implications on Urban Development: This standoff highlights the potential impact of uncertain tech projects on city planning, real estate and local economies.

Key Takeaways for TA Professionals

• Navigating Corporate-City Partnerships: The Atlanta-Microsoft situation illustrates the complexities of recruitment marketing within large-scale urban development projects, emphasizing the importance of clear commitments and collaboration between corporations and city administrations.
• Adapting to New Work Models: Recruitment strategies must consider the evolving landscape of remote and hybrid work, adjusting to shifts in corporate real estate strategies and their implications on local job markets.
• Strengthening Employer Brand: For tech companies, maintaining a positive employer brand requires not only internal talent strategies but also honoring commitments to external development projects that can significantly impact local communities and economies.

Atlanta’s proactive stance reflects a broader need for municipalities to ensure that large tech investments translate into tangible benefits for local communities, including job creation and urban development. Recruitment marketing professionals should take note of these dynamics, adapting strategies to align with the shifting realities of work and urban development in the tech industry.

US services sector slows in February; inflation moderating

The US services industry experienced a slight slowdown in February, with the ISM’s non-manufacturing PMI dipping to 52.6 from 53.4 in January, indicating growth but at a reduced pace. Despite the slowdown and a decrease in employment within the sector, new orders reached a six-month high, signaling underlying strength. The sector’s performance reflects cautious optimism among businesses, balancing labor shortages against stable inflation rates. This environment aligns with the Federal Reserve’s observations, maintaining a tight labor market while acknowledging efforts to balance supply and demand.

Key Points

• Moderate Sector Growth: February’s slight slowdown in the services sector contrasts with persistent inflation and interest rate hikes by the Federal Reserve.
• Resilience in New Orders: An increase in new orders to a six-month high suggests sustained demand and potential for future growth.
• Employment Challenges: The sector faces employment declines due to labor shortages, impacting service delivery and operations.

Implications for Recruitment Marketing

• Strategic Workforce Planning: Organizations should anticipate continued labor market tightness, necessitating innovative recruitment and retention strategies to navigate shortages.
• Inflation and Wage Dynamics: The moderating inflation offers a complex backdrop for salary negotiations, requiring transparency in compensation strategies to attract and retain talent.
• Sector-Specific Trends: Recruitment marketing efforts must be tailored to address the unique challenges and opportunities within the services sector, leveraging insights from recent performance indicators to inform talent acquisition and development.

The mixed signals from the US services sector in February underscore the importance of adaptive strategies in recruitment marketing, aligning with evolving economic conditions and labor market dynamics to secure and nurture talent effectively.

Google trims jobs in trust and safety while others work ‘around the clock’

Alphabet Inc.’s Google is paring down its trust and safety team, impacting fewer than 10 employees out of approximately 250. This move is part of a broader reduction in staff, happening even as the company intensifies its reliance on this group, particularly for addressing issues with its generative AI tool, Gemini. Despite these cuts, the demand on the remaining team members has surged, requiring them to work additional hours, including weekends, to manage Gemini’s challenges, such as producing inaccurate historical images.

Key Points

• Staff Reduction Amidst Increased Reliance: Google is reducing its trust and safety team’s size while simultaneously depending on them more heavily, particularly for critical work on the AI tool, Gemini.
• Operational Challenges: The remaining team faces an increased workload, with members required to work extra hours for rapid testing and problem resolution.
• Strategic Adjustments: These layoffs are framed as part of Google’s ongoing efforts to streamline operations and focus resources on priority areas and innovations.

Implications for Recruitment Marketing

• Navigating Workload and Staffing Balance: The reduction in Google’s trust and safety team amid an increased workload highlights the need for strategic planning in workforce management and the importance of aligning staff levels with operational demands.
• Emphasizing Employee Support and Resources: This situation underscores the importance of providing adequate support and resources to employees, especially those in critical operational roles, to ensure they can effectively manage their responsibilities.
• Transparent Communication: Google’s situation reflects the necessity for transparent communication within organizations regarding staffing changes and their implications for workload and team dynamics.
• Adapting to Evolving Operational Needs: Companies must be agile in adapting their workforce strategies to meet evolving operational needs, particularly in areas as critical as trust and safety in AI technologies.

This scenario with Google’s trust and safety team cuts amidst increasing workloads demonstrates the complexities of managing human resources in a fast-evolving technological landscape. It emphasizes the importance of thoughtful workforce planning, support for critical operational teams and transparent internal communication as essential components of effective organizational management and recruitment marketing strategies.

Rodney Hess

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Rodney Hess is a marketing mad man, but more Doc Brown than Don Draper. Rodney is the Content Marketing Director for RecruitmentMarketing.com and has been working in online marketing and advertising for over 15 years. He's been featured in publications like Forbes and Mashable. If you catch him tapping a pencil or bouncing his leg, it's because his brain never turns off. He's just dreaming up his latest AI scheme.