Are you ready to unlock the secrets of a thriving workplace culture? We're excited to have Susan from Marsh McLennan Agency with us as we discuss the power of culture in the workplace. We examine how culture has shifted over the years, the importance of considering the environment and ecosystem surrounding employees, and how intentionality is key in creating a thriving work environment.

Delve into the fascinating world of the human-centered workplace culture, as Susan shares valuable insights on Self-Determination Theory. Find out how the need for competence, autonomy, and relatedness can lead to a more fulfilling work experience for employees. We discuss how companies can provide more flexible start times, hybrid workplace opportunities, and continuing education opportunities in order to foster a sense of control and belonging for their employees.

Ever wondered how to turn around a company's culture when everyone already knows it's not up to par? We tackle this issue head-on with the help of Susan's expertise. Learn why a third-party facilitator is crucial for navigating the process, the significance of examining the mission, vision, and values of your organization, and the importance of language, messaging, and customer focus when evaluating your company culture. You won't want to miss this enlightening conversation with Susan from Marsh McLennan Agency!

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